SAP Knowledge Base Article - Preview

3805414 - How to Re-activate an Inactive Version of a Sales Quote

Symptom

The user has multiple versions of a Sales Quote. A new version was created, which automatically set the previous version(s) to Inactive Version status. The user now wants to re-activate an older version but is unsure how to do so.

The user may observe:

  • The Versions section of the Sales Quote shows one or more rows with status Inactive Version
  • The currently active version has status Open


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Environment

• SAP Sales Cloud Version 2.
• SAP Sales Cloud and SAP Service Cloud Version 2.

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

quote versioning, inactive version, activate version, sales quote version, set as active, reactivate quote, quote lifecycle status, inactive quote version, versions tab, quote group ID, quote status, version activation, sales quote inactive , KBA , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem

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