SAP Knowledge Base Article - Preview

3805607 - "You are not authenticated" warning and "Internal Server Error" in Embeded Analytics Admin

Symptom

  • “You are not authenticated” warning appears when accessing EA Admin.
  • “Internal Server Error” is shown after login.

EA Admin Error Message

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Legacy HANA 
  • Incentive Management on Hyperscalers
  • Embedded Analytics
  • IAS

Product

SAP Incentive Management all versions

Keywords

You are not authenticated, internal server error, EA Admin, Embedded Analytics, IAS, Identity Authentication, migration, Subject Name Identifier, UserID, User ID, Login Name, authentication failure, login error, permissions, access, configuration, incentive management. , KBA , CEC-SAL-EA , Embedded Analytics , CEC-SAL-COM-USR-IAS , Incentive Management IAS Integration , Problem

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