SAP Knowledge Base Article - Preview

3805749 - How to Handle Contract, License Purchase, Renewal, and Amendment Queries

Symptom

You have a query or require assistance with a contract or licensing matter, such as:

  • Amending an existing contract
  • Terminating or cancelling a contract
  • Purchasing additional licenses
  • Renewing existing licenses or subscriptions
  • Making other changes to your contractual or licensing arrangements


Read more...

Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2
  • SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

contract termination, cloud contract, cancel contract, terminate subscription, avoid automatic renewal, account owner, commercial process, billing team, ownership process, service cloud, contract management, subscription cancellation, renewal prevention, out of scope product support, termination request , KBA , CEC-CRM-TNT , Tenant Lifecycle Management for SAP Sales/Service Cloud , CEC-CRM-CO-OPS , Operations , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.