SAP Knowledge Base Article - Public

3805820 - Unable to delete mashup (Delete disabled) and duplicate mashup ID observed

Symptom

  • Unable to delete a mashup; the Delete button in Mashup Authoring is disabled.
  • Duplicate mashups with the same ID are visible.
  • When attempting to delete from a newly created change project, the system shows: "This item is already being modified in the following change project(s). Resolve the conflict before proceeding."
  • Deleting the mashup in a target system is not possible.

Environment

SAP Sales and Service Cloud

Reproducing the Issue

  1. Open Mashup Authoring and locate the mashup by its ID.
  2. Observe that the Delete button is disabled.
  3. Create and check out a new change project and try to delete the same mashup.
  4. Receive the message that the item is already being modified in another change project and must be resolved first.
  5. Attempt deletion in a target system and observe that deletion is not available.

Cause

  • The mashup was originally created in a change project that remains in progress and unpublished. This locks the artifact and blocks modifications (including deletion) from other change projects to avoid inconsistent states.
  • Deletion in a target system is not supported; deletion must be initiated in the source system and then transported.

Resolution

  1. Identify the change project where the mashup was originally created.
  2. Check out that original change project so it becomes the active project for the user.
  3. In the same (original) change project, open Mashup Authoring and delete the mashup. The Delete action becomes available when working in the project that created the artifact.
  4. Publish and transport the change project so the deletion is propagated to target systems.
  5. Review other in‑progress change projects. Publish and transport them to keep environments in sync, or revert unwanted changes in the same projects and transport accordingly.
  6. Do not attempt to delete the mashup directly in target systems; this is expected to be blocked.

Keywords

mashup, delete disabled, cannot delete mashup, duplicate mashup id, change project lock, already being modified, mashup authoring, source system, target system, publish change project, transport, artifact lock, conflict, in progress project, revert changes , KBA , CEC-CRM-MAS , Mashups for SAP Sales/Service Cloud , CEC-CRM-CHP , Change Project for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0