SAP Knowledge Base Article - Preview

3805842 - BAPI_ALM_NOTIF_CREATE error 'Usage of one-time customers not supported' when creating CS notification from C4C

Symptom

  • During CS notification creation from C4C to SAP via BAPI_ALM_NOTIF_CREATE, the process fails when a one-time customer is used.
  • Error message: "Error message from BAPI_ALM_NOTIF_CREATE: Usage of one-time customers not supported".


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Environment

- SAP R/3 Enterprise 
- SAP ERP Central Component 
- SAP ERP 
- SAP Enhancement package for SAP ERP 
- SAP Enhancement package for SAP ERP, version for SAP HANA 
- SAP S/4HANA, on-premise 
- SAP S/4HANA Cloud Private Edition

Product

SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA Cloud Private Edition all versions ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA ; SAP enhancement package for SAP ERP all versions

Keywords

BAPI_ALM_NOTIF_CREATE, one-time customer, CPD, CS notification, C4C integration, S/4HANA, usage not supported, error message, service order, sold-to party, IW51, maintenance notification, PM-WOC-MN, notification creation, address data , KBA , PM-WOC-MN , Maintenance Notifications , Problem

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