SAP Knowledge Base Article - Preview

3805847 - Technician Matching Skill information disappear after clicking Explain results in BMT - SAP Field Service and Asset Management

Symptom

  • After clicking to see the explanations of BMT results, the Skills section is cut off from technician cards.
  • Skills details shown under “Show more” on technician result cards are no longer displayed after selecting “Explain results”.
  • No error message is shown.


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Environment

SAP Field Service and Asset Management

Product

SAP Field Service and Asset Management 1.0

Keywords

BMT, Explain results, skills, matching skills, missing skills, technician card, dispatching board, planning and dispatching, optimization ranking, find matching technicians, AI explanations, skills section, cut off, disappears, FSM , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , CEC-SRV-FSM-AS , FSM Auto Scheduling , CEC-SRV-FSM-AI , FSM Artificial Intelligence , Problem

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