3805861 - Event reason in Time Off workflow emails uses sender locale when object label translations are missing

In Time Off workflow email notifications, the [[EVENT_REASON]] text shows the object label in a different language than the rest of the email.

When initiator and recipient use different locales, the email body follows the recipient’s locale, but the [[EVENT_REASON]] part (for the Employee Time object) follows the initiator/sender’s locale if translations are not maintained.

SAP SuccessFactors Employee Central - Time Off

1. Ensure no translations are maintained for the Employee Time object label in Configure Object Definitions.
2. Have a user with locale A request Time Off so that a workflow email is sent to an approver with locale B.
3. Approve the request with the approver (locale B) and observe the approval email: the email is in locale B, but [[EVENT_REASON]] shows the Employee Time label in locale A.
4. Observe the completion/CC email to the requester: the email is in locale A, but [[EVENT_REASON]] shows the Employee Time label in locale B.

• By current design, if translations for the Employee Time object label are not maintained, the system derives the label used in [[EVENT_REASON]] from the sender’s locale (initiator/approver), not the recipient’s locale. 

Maintain the translations for the Employee Time object label (in Configure Object Definition) for all the required locales.

CS20260012618562, INC29564493, SAP SuccessFactors Employee Central, Time Off, workflow email, EVENT_REASON, Employee Time label, translation, locale, recipient language, sender language, object definition, label, translations, email notification, MDF label, workflow notification, EmployeeTime , KBA , LOD-SF-EC-TIM , Time Off , Problem