3805904 - Service Confirmation: Multiple item categories options proposed for newly added unplanned item

In Service Confirmation, when adding an unplanned item, multiple item categories are proposed on the new added unplanned item line even you only maintain the only one needed in <Define Copying Control for Item Categories> customizing activity.

SAP S/4HANA

service confirmation, unplanned item, item category determination, item category usage, UNPL, multiple item categories, duplicate entries, determination sequence, service parts, s4hana service, allowed item types, configuration, customizing, spare parts, selection list , KBA , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , Problem