SAP Knowledge Base Article - Preview

3805911 - Replacement fields missing in Manage Customer Returns – Version 2 (F4832) during Advanced Return Order creation, SAP S/4HANA

Symptom

In the Fiori app Manage Customer Returns – Version 2 (F4832), when creating an Advanced Return Order with refund type “Replacement product” the fields for Replacement Material(MSR_S_SALES_ITEM-REPLACE_MATNR), Replacement Quantity(MSR_S_SALES_ITEM-REPLACE_QTY), and UoM are not displayed.


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Environment

  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

F4832, Manage Customer Returns Version 2, replacement product, replacement material, replacement unit, UOM, supplying plant, fields missing, not available, Advanced Return Order, refund type, incompletion error, returns management, ARM, VA01 VA02 workaround , KBA , SD-SLS-RE , Returns , Problem

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