SAP Knowledge Base Article - Public

3806195 - Custom Business Partner field not visible in Manage Customer Master Data App – SAP S/4HANA Cloud Public Edition

Symptom

In the Manage Customer Master Data app, a custom field created in the Business Partner context (for example, “Date of Birth”) is not available to add via Adapt UI.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Manage Customer Master Data app.
  2. Select any customer record.
  3. Start Adapt UI.
  4. Navigate to the intended section where the custom field should be placed.
  5. Attempt to add the custom field from the Business Partner context.
  6. Observe that the field is not available to add.

Cause

The Medium Label UI text was not maintained for the custom field under General Information, alongside Label, Tooltip, and Heading in the Custom Fields app.

Depending on the use case, different texts might be relevant, such as label and tooltip for Fiori applications and medium and the short label for SAP GUI applications. If a medium label is maintained it will also be used in Fiori applications.

Resolution

  1. Open the Custom Fields app and locate the custom field in the “Master Data: Business Partner” context.
  2. Open the General Information tab for the custom field and maintain UI Texts, ensuring that Medium Label is provided in addition to Label, Tooltip, and Heading.
  3. Save your changes for the custom field.
  4. Open the Manage Customer Master Data app, enter Adapt UI, and add/place the custom field in the desired section. Verify the field is now visible.

See Also

Keywords

custom field not visible, Adapt UI, Manage Customer Master Data, Business Partner, UIs and Services, Medium Label, UI texts, Fiori extensibility, custom fields app, field not showing, business context, S/4HANA Cloud, customer master , KBA , LO-MD-FIO-CM , Fiori UI for Customer Master , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions