SAP Knowledge Base Article - Public

3806198 - Content does not reflow at 320 px on settings pages (WCAG 1.4.10)

Symptom

On certain settings pages, the content does not wrap correctly at a viewport width of 320px, causing content to be cut off.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Platform HCM Suite

Reproducing the Issue

  1. Login to SuccessFactors.
  2. Set the viewport width to 320 px.
  3. Navigate to the "Account Navigation" element.
  4. Select and activate the "Settings" list item.
  5. In the "Settings" window, select "More/Additional Settings → Compensation Number Format".
  6. Observe that content is not displayed correctly and is cut off.

Cause

Resolution

Engineering has developed a fix for this issue which will be released as part of the 2H 2026 release. For release timelines please check the SAP SuccessFactors Product Release & Road Map.

See Also

Keywords

accessibility, WCAG 1.4.10, reflow, 320 px, responsive, content cut off, two-dimensional scrolling, settings page, home settings, number format, sub-tab configuration, new home page, user experience, Edge, JAWS , KBA , LOD-SF-PLT-WAC , Web Accessibility Control , Problem

Product

SAP SuccessFactors HCM Suite all versions