SAP Knowledge Base Article - Preview

3806287 - Error "401 - Login failed due to bad credentials" when accessing BTP NEO Application

Symptom

Error "401 - Login failed due to bad credentials" when accessing BTP NEO Application.

The configuration was previously working.


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Environment

  • SAP BTP, NEO environment
  • SAP Identity Authentication

Product

SAP Business Technology Platform all versions ; SAP Cloud Identity Services all versions

Keywords

btp, neo, outdated, expired, certificate, SAML, crt , KBA , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem

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