SAP Knowledge Base Article - Preview

3806330 - Compliance reminder emails keep sending after task completion - Onboarding

Symptom

Reminder emails are still being sent when onboarding compliance tasks have been marked as "Completed".

This issue is occurring for the following triggers:

  • (ONB) Compliance Paperwork Trigger
  • (ONB) Compliance Document Flow Trigger


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

onboarding, compliance email, email sent after completion, i‑9, multi‑party signing, employer signing, email services, email status, activity id, compliance document flow, email template, recipient builder, filter business rule, notifications , KBA , LOD-SF-OBX-EML , Notifications , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

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