3806393 - Rate Limit for CICO API

Symptom

This KBA explains the rate limit for different CICO APIs.

Environment

SAP SuccessFactors Time Tracking - Clock In Clock Out

Resolution

There're multiple API endpoints used by CICO for different purposes with different limits.

Purpose	Method		Endpoint	User	API Quota	Rate Limit	Query page size	Help Documentation	Business Accelerator Hub
Import	POST	terminal	rest/timemanagement/timeeventprocessing/v1/TimeEvents	TECHNICAL_USER_CICOTERMINAL_9D3F8AC1	200000/d	20/sec (7/sec for DC52)	200	REST API for Sending Time Events from Terminal to Clock In Clock Out	Clock In Clock Out Time Events Bulk Creation
	POST	single	rest/timemanagement/clockinclockout/v1/timeEvents	Business user	500000/d	150/sec	1	Single Request REST API for Clock In Clock Out Time Events	Clock In Clock Out Time Event
	POST	bulk	rest/timemanagement/clockinclockout/v1/timeEventSyncs	Business user	3000/d	25 /min	200	Bulk Request REST API for Clock In Clock Out Time Events	Clock In Clock Out Bulk Time Events
Export	GET	time events	odatav4/timemanagement/timeeventprocessing/clockinclockout/v1	Business user	300/d	10 / min	1000	clockinclockout	Clock In Clock Out Time Events Bulk Export
	GET	CICO group	odatav4/timemanagement/timeeventprocessing/ClockInClockOutIntegration.svc/v1	Business user	300/d	10/min	1000	ClockInClockOutIntegration.svc	Clock In Clock Out Integration
	GET	Single	rest/timemanagement/clockinclockout/v1/timeEvents/{timeEventId}	Business user	500000/d	150/sec	1	Single Request REST API for Clock In Clock Out Time Events	Clock In Clock Out Time Event
	GET	bulk	rest/timemanagement/clockinclockout/v1/timeEventSyncs	Business user	3000/d	25 /min	200	Bulk Request REST API for Clock In Clock Out Time Events	Clock In Clock Out Bulk Time Events
Delete	PATCH		rest/timemanagement/timeeventprocessing/clockinclockout/v1/timeevents	Business user	200/d	1 / min	1000	REST API for Mass Deletion of Time Events	Clock In Clock Out Time Events Bulk Deletion
	DELETE	single	rest/timemanagement/clockinclockout/v1/timeEvents/{timeEventId}	Business user	500000 /d	150/sec	1	Single Request REST API for Clock In Clock Out Time Events	Clock In Clock Out Time Event
	PATCH	bulk	rest/timemanagement/clockinclockout/v1/timeEventSyncs	Business user	3000/d	25 /min	200	Bulk Request REST API for Clock In Clock Out Time Events	Clock In Clock Out Bulk Time Events

Keywords

CICO, clock in clock out, punch in, ttr, time tracking, time event, CICO API, rate limit, spike arrest , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , How To

Product

SAP SuccessFactors Time Tracking all versions