3806496 - Error: "xxx does not match the available code list. Correct it and try again."

Symptom

An integration message fails with the following error, even though the code value is available in the UI and can be selected successfully: "<FieldName> does not match the available code list. Correct it and try again."\

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2
SAP Enterprise Service Management

Product

SAP Enterprise Service Management all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

CodeListMismatch, sap.crm.common.ValidationError.CodeListMismatch, code list, code list validation error, extension field, custom field, enum code list, integration error, Message Monitoring, inbound integration , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

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