Symptom
- A user opens the Joule app inside Microsoft Teams and submits a query.
- The expected answer requires Microsoft Copilot to fulfill it (for example, a calendar lookup, Teams meeting data, or any Microsoft 365 Copilot Skill response).
- The query does not return the expected result, returns an error, or receives no meaningful answer.
- The same query works correctly when asked directly to Microsoft Copilot.
Read more...
Environment
- Joule
- Microsoft Teams/Copilot
Product
Joule all versions
Keywords
Joule, Microsoft Teams, Microsoft Copilot, IAS, Entra, Circular Dependency, Round-Trip, Copilot Skill, Limitation, Identity Federation, Microsoft 365, Integration , KBA , CA-JOULE-CLT-COP , Joule MS Copilot Client , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview