SAP Knowledge Base Article - Preview

3806684 - Approval error when approving leave of absence requests for some users; workflow shows generic errors without details - SAP SuccessFactors Employee Central Time Off

Symptom

  • Unable to approve leave of absence requests for some users while for others it works.
  • Error on approval: "Ops we couldn't process your response. Please approve or decline again."
  • Error on approval: "There was an error in processing your response to an approval. Please go here to try again."
  • The “Show Error” option displays no details.
  • User receives a notification about an error in the approval process.
  • Attempting to approve via the To-Do action shows a generic error with no details.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

leave of absence, LOA, approval error, workflow approval, processing your response, show error empty, to-do approval error, generic error, time off approval, position-leading role, direct reports transfer, offline processing, default termination event reason, Company System and Logo Settings, Employee Central , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Problem

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