SAP Knowledge Base Article - Preview

3806757 - Parent service line shows zero amount when creating a service sheet; amounts appear on child items

Symptom

  • When creating a service sheet from a service PO, the parent service line item displays an amount of 0, which differs from the amounts shown on the related PR and PO.
  • Child line items display the correct amounts.
  • Observed on service POs with parent-only structures and with parent-plus-child structures.
  • No error messages or error codes are mentioned.


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Environment

  • Product: SAP Ariba Buying and Invoicing
  • Services Entry Sheets

Product

SAP Ariba Procurement, cloud edition

Keywords

service sheet, parent service line, 0 amount, zero amount, service PO, child items, unplanned child items, services requisition, parent-child hierarchy, by design behavior, service entry sheet, SES amount, PR amount mismatch, PO amount mismatch, SAP Ariba Buying and Invoicing , KBA , BNS-ARI-PUR-SRV-SES , Service Entry Sheet , Problem

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