3806909 - Hyper Notes Section Not Displayed in Phone Call Interaction General Tab

Symptom

You notice that the Hyper Notes section is not displayed in the General tab of a Phone Call interaction.

Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

hyper notes, phone call, adaptation, add from list, section missing, notes section, hidden section, visibility, ui adaptation mode, general tab, feature activation hub, sales cloud v2, service cloud v2, phone call detail view, section not available, V2 , KBA , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , How To

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