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SAP Knowledge Base Article - PreviewSymptom
- SAP Fiori Launchpad About dialog displays the wrong System Name and System Role — typically values from the Production system (e.g.
PRD / PROD) — on a Quality or non-production system - Transaction
/UI2/FLP_SYS_CONF(system config) correctly shows the intended values (e.g.QAS/QUALITY) - Issue persists after:
- Clearing browser cache / using Incognito window
- Running
/UI2/INVALIDATE_GLOBAL_CACHES - Applying SAP Note 2319491 - How to clean up the cache after applying changes that affect Fiori apps
- Users are misled about which environment they are working in
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Environment
- Product SAP S/4HANA 2022 (also applicable: 2021, 2023)
- Component CA-FLP-ABA
- SAP_UI 755 / 756 / 757 / 758
Product
SAP S/4HANA foundation all versions
Keywords
Fiori Launchpad, About dialog, system role, system name, SYS_INFO_SYSTEM_NAME, SYS_INFO_SYSTEM_ROLE, /UI2/FLP_CUS_CONF, /UI2/FLP_SYS_CONF, incorrect environment, QA, PROD, cache invalidation, /UI2/INVALIDATE_GLOBAL_CACHES, HTTP server cache, SMICM , KBA , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , Problem
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