SAP Knowledge Base Article - Preview

3806960 - New communication topic overwrites existing communication topic when Topic Channel Name (topicChannelId) is reused, SAP Customer Data Cloud

Symptom

 

Creating a new communication topic with a duplicate topicChannelId overwrites the existing communication topic.


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Environment

  • SAP Customer Data Cloud
  • Communication Topics

Product

SAP Customer Data Cloud all versions

Keywords

communication topic, topicChannelId, topic channel name, overwrite, update, duplicate id, accounts.communications.settings.set, mapped channel, email channel, consent, CDC admin, communication settings, DOI, subscription topics, gigya , KBA , CEC-PRO-PNS , Privacy & Safety (Consent, RBA - Risk-Based Authentication) , Problem

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