3806962 - Email notifications are intermittently sent to incorrect recipients when using an Onboarding recipient builder

• An email notification is configured to use an Onboarding recipient builder to determine the recipient based on onboarding new hire tasks.
• The recipient determination is inconsistent: some notifications are sent to the expected responsible user, while others are sent to the Hiring Manager.
• The behavior occurs intermittently across different candidates, even when the notification is triggered under similar conditions.

SAP SuccessFactors Onboarding

onboarding, review new hire data, NHDR, recipient builder, onboarding activities assignee, role-based recipient, dynamic group recipient, asynchronous email, responsibility group, hiring manager, misrouted email, intermittent notifications, process task, business rule, notifications framework , KBA , LOD-SF-OBX-NF , Notifications Framework , Problem