Symptom
- Users need to start Global Assignment but required compliance documents (for example, I-9) are not yet available at the time of creation.
- Users want to start compliance tasks at a later stage or handle compliance independently without initiating Onboarding.
- No error message is generated.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Create a Global Assignment for a worker whose compliance documents (for example, I-9) are not available at creation time.
- Attempt to configure Onboarding to pause or defer compliance tasks until a later date or external event.
- Observe that compliance is started as part of the initial Onboarding start and there is no configuration to pause, wait, or restart later.
Cause
Product limitation: Standard configuration does not provide a way to pause or defer the compliance step, nor to place it in a time-based or event-based waiting state within the same Onboarding instance.
Resolution
- Acknowledge the limitation: compliance is started as part of the initial Onboarding start and cannot be paused or restarted later through standard configuration.
- Handle compliance outside Onboarding for Global Assignment when needed:
- Collect required compliance forms and signatures externally (for example, local HR process or an external e-signature tool).
- Store completed documents and track completion in Employee Central (for example, profile attachments, custom/MDF fields, or EC workflows) without starting an Onboarding process.
- If deferred compliance within Onboarding is a required feature, submit an enhancement request via the Influence program (refer to links 2090228 - How to submit enhancement ideas for SAP SuccessFactors Product - SAP for Me ).
- For assistance designing or implementing an external compliance process, engage your implementation partner or SAP professional services.
Keywords
onboarding, global assignment, i-9, us compliance, defer compliance, pause compliance, compliance outside onboarding, document flow, employee central attachments, mdf fields, ec workflows, e-verify, start later, compliance tasks, onboarding limitation , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , How To
Product
SAP SuccessFactors Onboarding 2605
SAP Knowledge Base Article - Public