3807052 - Interview Scheduling Fails with Error "An application error occurred. Please try again later, or notify support." with fingerprint=94ffe8c5217b44d156bc197f06ff313fd75991b8 - Recruiting Management

When scheduling an interview and selecting Send to Candidate, the system displays the error: "An application error occurred. Please try again later, or notify support." with fingerprint=94ffe8c5217b44d156bc197f06ff313fd75991b8.

SAP SuccessFactors Recruiting Management

1. Schedule an interview and add time slots.
2. Click "Continue".
3. Select any template.
4. Click Send to candidate.
5. Observe the "An application error occurred. Please try again later, or notify support." error message.

The Azure AD application’s client secret used for Modern Authentication has expired, causing the Outlook Integration authentication validation to fail.

1. In the Azure Portal, generate a new client secret for the Azure AD application used by Interview Scheduling Outlook Integration (or configure certificate credentials).
2. In Admin Center > Set Up Interview Scheduling Outlook Integration, update the configuration with the new client secret (or certificate settings).
3. Click Verify to validate the connection to Office 365 and confirm that no error is returned.

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