SAP Knowledge Base Article - Preview

3807138 - Sales order output print preview not working for specific business partner due to missing email address

Symptom

  • Print preview of sales order output (transmission medium '5') does not open for orders.
  • The issue is partner-dependent: print preview works correctly for orders assigned to other business partners, doesn't work for some specific BPs.


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Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

sales order output, print preview, transmission medium 5, business partner, email address, output not opening, missing email , KBA , SD-BF-OC , Output Determination , Problem

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