3807160 - JSAgent logs error: jsj__RunSQLJob: jsd_MakeConnection() failed for user sa to server - SAP ASE

Symptom

Jobs fail to work, and JSAGENT log shows these errors:

worker ct_connect() failed.
worker jsj__RunSQLJob: jsd_MakeConnection() failed for user sa to server <ASE Server>
worker jsj__RunSQLJob() failed for xid xxxxxx
worker Client message: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.

Environment

SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 16.0

Keywords

sa, loopback, password, external login, JSAGENT, The attempt to connect to the server failed , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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