SAP Knowledge Base Article - Preview

3807177 - Service Technician Party Role Not Available in Case Party Schema

Symptom

The Service Technician party role is not available in the Case Party Schema.


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Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Service Technician, Party Schema, Case, Case Party Schema, Service Order, Service Order Party Schema , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

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