3807184 - When selecting Activity KPI Emails widget to opens unfiltered results the account filter is not applied

When clicking the Emails widget in Activity KPI it opens a larger than expected result set and the account filter is not applied in the resulting list.

SAP Service Cloud Version 2

1. Navigate to the Activity KPI dashboard.
2. Click the Emails widget.
3. Observe that the results are not filtered by account and the result set is larger than expected.

The Account option is not configured in the Emails filter for the layout.  Because Account is not configured, the system cannot apply the Account ID and only currently configured filter options are applied.

1. Open adaptation mode for the layout that defines the Emails list opened from the Activity KPI.
2. Add Account to the available filter fields for the Emails view.
3. If you do not want Account visible to users, mark it as hidden, but keep it configured so filters still respect Account IDs.
4. Save the changes.
5. Test by clicking the Emails widget again and verify the results are filtered by the account.

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