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3807252 - XDL outbound file - Date/Timestamp data differ from database due to timezone conversion in SAP Incentive Management

Symptom

  • Timestamps in the XDL outbound file do not match the timestamp values stored in the source database table.
  • Date/time values in the generated file appear shifted due to timezone conversion by XDL.
  • The issue typically occurs when the XDL Global Settings timezone differs from the database timezone.


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Hyperscalers

Product

SAP Incentive Management on Hyperscalers 1.0

Keywords

XDL, CDL, TITAN, K8, GCP, HANA, UTC, Express Data Loader, outbound, timezone, time zone conversion, timestamp, date mismatch, file vs database, GMT, Pacific, cast, varchar, string output, outbound file, commissions , KBA , CEC-SAL-COM-XDL , Express Data Loader , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-CDI , Commissions Data Connector , Problem

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