SAP Knowledge Base Article - Preview

3807257 - No Apps Available in System Settings for Users Assigned to the Admin Business Role

Symptom

Users assigned to the Admin business role cannot see any apps when accessing System Settings > All Settings, even though the Admin toggle is enabled in the business role.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2
  • SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

System Settings empty, admin apps missing, admin settings not visible, role change, IT_ADMIN, business role, authorization, access, privileges, visibility, admin role, settings disappeared, admin access, SAP Sales Cloud Version 2 , KBA , CEC-CRM-ADM , Administration for SAP Sales/Service Cloud , CEC-CRM-CO-OPS , Operations , How To

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