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SAP Knowledge Base Article - PublicSymptom
Messages failed in SAP Traceability Hub (TH) with the following error:
Error:<Status>Shipment Permit 'SHP/MP/2622559/2026' Unknown; Message Rejected</Status>
Environment
SAP Traceability Hub
Cause
The sender payload contains an incorrectly formatted shipmentPermit value. The shipmentPermit element is case-sensitive and does not conform to the required format specification.
Incorrect Payload structure:
<shipmentPermit>SHP/MP/2622559/2026</tatmeen:shipmentPermit>
Resolution
Update the sender payload to use the expected shipmentPermit element format. The value of shipmentPermit must be maintained as Shp/MP and not SHP/MP.
Correct Payload structure:
<shipmentPermit>Shp/MP/2613588/2026</tatmeen:shipmentPermit>.
Keywords
SAP Traceability Hub, Manage Connections, US DSCSA, Supply Chain Partner Collaboration , KBA , IS-LS-TH , SAP Traceability Hub , Problem
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