SAP Knowledge Base Article - Preview

3807487 - Firefighter user not receiving email notification when additional information is requested in Firefighter Log workflow

Symptom

The controller opens the Firefighter Log from the inbox and selects the additional information option, but no email is sent to the Firefighter user.


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Environment

SAP Access Control 10.0

SAP Access Control 12.0

Product

SAP Access Control for SAP S/4HANA all versions

Keywords

firefighter, ff log, additional information, email notification, not received, grc access control, msmp version, su01 email, grac_actn, grfnmw_prc, SAP_GRAC_FIREFIGHT_LOG_REPORT, workflow, sost, grfnmw_dbgmonitor_wd, controller , KBA , GRC-SAC-WF , Workflow , Problem

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