SAP Knowledge Base Article - Public

3807508 - Application Error Occurs After Completing Assessment for Quick Apply Job Application - Recruiting

Symptom

When a candidate applies to a Job Requisition with Quick Apply enabled, the candidate is redirected to an assessment after submitting the application.

After completing the assessment, the candidate encounters an application error, preventing the candidate from successfully completing the application process.

  • Error ID: d4528d13-a0a6-4a2f-86dc-32eae2fa3f25
  • Fingerprint: 6b8e8de05920425263900e8073e7cb86773fb821

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Log in to the External Career Site or create a new candidate account.
  2. Apply to a Job Requisition with Quick Apply enabled.
  3. Complete and submit the required assessment.
  4. After completing the assessment, observe that an application error is displayed.

Resolution

Candidate Redirection to 'My Applications' Page: When CX Apply is enabled, it is expected behavior for the candidate to receive the "Thank you for applying" pop-up and be directed to the My Applications page, where a To-Do task is generated to complete the assessment.

Automatic Redirection Expectation: Unlike the legacy RMK Mobile Apply or Quick Apply processes, this is the upgraded design standard for CX Apply. Candidates must manually click on the To-Do card to launch and complete the assessment. Once the assessment is completed, card will be removed automatically. 

See Also

3636612 - Entity Not Found Error When Retrieving Order ID details for third party Assessment Integration - Recruiting Management - SAP for Me

Keywords

automatic assessment initiation, assessment not starting, event notification subscription, rcm_assessment_alert_v2, HTTP 404, not found, endpoint URL, assessment vendor, assessment order, recruiting management, integration failure, audit log, delivery failed, SOAP_OVER_HTTP_HTTPS, client credentials , KBA , LOD-SF-RCM-ASI , Assessment Integration , Problem

Product

SAP SuccessFactors Recruiting all versions