SAP Knowledge Base Article - Preview

3807538 - Sales order is blocked by credit check when business partner is not assigned to the credit segment - SAP S/4HANA Cloud Public Edition

Symptom

  • A sales order created for an organizational area whose credit segment has no assignment for the business partner is blocked by credit management.
  • The case appears in the Manage Document Credit Decisions app.
  • The document is evaluated against a credit limit of 0.00, resulting in a block.
  • No specific error message or error code provided.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Credit management, Credit segment, Credit control area, Sales order blocked, Manage document credit decisions, Zero credit limit, Business partner assignment, Segment level check, Credit check, S/4hana cloud, FSCM, Standard Order, Credit limit 0.00, Segment assignment, Public Cloud , KBA , FIN-FIO-CCD-CR-2CL , Fiori-UI for Credit Management (Public Cloud) , Problem

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