3807830 - Not All Activities Are Included in The Account Summary

Some of the Activities are missing on the Account Summary form. 

SAP Cloud for Customer

1. Go to the Customers work center.
2. Go to the Accounts view,
3. Open the Account ABC (ABC represents the Account ID).
4. Go to the Activities tab.
5. See there are 50+ Phone Calls and E-Mails present.
6. Select the Summary button.
7. The Summary form will open.
8. You can see that only 50 entries per activity is visible.

In print form C4C must delimit the number of result rows otherwise this could result in huge documents which can't be generated by the system.

The system shows by standard a max of 50 entries per Activity in the Activities section of the Account Summary.

This is the expected system behaviour.

Activities, missing, Account Summary, Account, Customer, Phone Call, E-Mail , KBA , LOD-CRM-ACT , Activities , Problem