SAP Knowledge Base Article - Preview

3807862 - Changelog export link invalid, file empty, or date range not matching expected timeframe – LeanIX

Symptom

  • Clicking the email download link for a change log export returns: PFBusinessLogicException
  • Error message shown: "This export has already been downloaded or the download key is invalid. Please start a new export."
  • Exported Excel file is empty despite a selected date range.
  • Exported file contains only part of the requested period (for example, only the first month).
  • Notification email is not received for some export attempts.
  • Export shows an error in the browser when waiting on the page; leaving the page results in no email.


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Environment

SAP LeanIX -> admin exports

Product

SAP LeanIX solutions all versions

Keywords

change log export, single-use link, PFBusinessLogicException, invalid download key, email link invalid, admin exports, export empty, truncated export, end date exclusive, date range, export timeout, changelog, download link error, no email received, LeanIX , KBA , LIX-ADM-EXPORT , LeanIX administration export , Known Error

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