3808058 - How to find why the Customs Invoice is not created from SAP TM

• A Freight Order relevant for Customs Invoice and Export Declaration creation (GTS integration) exists in SAP Transportation Management (TM).
• The Customs Invoice creation is triggered from the Freight Order, either manually via the Customs tab or automatically upon Loading Complete at the stop.
• The "Export Declaration Processing Status" shows "Ready for Customs Invoice", but the Customs Invoice (Proforma Invoice) is not created on the SD side.
• No error is displayed in the UI to explain why the Invoice was not created.
• The Customs Invoice should appear under the Document References of the Freight Order items.

SAP Transportation Management embedded in SAP S/4HANA 2021 and subsequent releases.

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