Symptom
Direct links to program sections do not work consistently; generated links forward to the Overview tab instead of the intended program section.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Open or generate a direct link intended to navigate to a specific program section.
- The link opens the program but lands on the Overview tab instead of the targeted section.
Cause
This is a product defect.
Resolution
- Be informed that engineering has created a fix scheduled for the 2H 2026 release.
- Plan to retest after the 2H 2026 release: Preview on October 12 and Production on November 13–14 (refer to the product release roadmap in the See also section).
- After the production update, test program section direct links to confirm they navigate to the intended section.
- If the issue persists after the 2H 2026 release, open a support case and reference this KBA.
See Also
- refer to: Program direct links for program section do not always navigate to the program section
- refer to: Direct link to item details when you have a cover page
- refer to: Using direct links with SSO in an integrated instance - Learning
- refer to: Product Release and Road Map Information | SAP SuccessFactors | SAP Community
Keywords
direct link, program section, overview tab, not navigating, redirect, deep link, program details, section link, navigation, programs, defect, link behavior, 1H2026 , KBA , LOD-SF-LMS-PRO , Programs , Known Error
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public