SAP Knowledge Base Article - Preview

3808077 - Import of External Only Attendees In Data Import and Export

Symptom

When using Data Import and Export the appointment invitee entity template only UUID's are accepted implying that only existing internal attendees or contacts can be used. Furthermore, the email of an external only attendee cannot be updated directly to an appointment via Data Import and Export.


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Environment

SAP Sales Cloud and SAP Service Cloud Version 2



Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

data import export, case import, simulate import create, technical error occurred within the application, FAILED status, related entities, items_related_entities, external key mismatch, appointment link, attendees, external email attendee, not supported, SAP Sales Cloud, SAP Service Cloud, External-only. , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem

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