SAP Knowledge Base Article - Public

3808084 - Supplemental tasks not stacking with system-generated tasks on Latest Home Page - SAP SuccessFactors Platform

Symptom

Environment

  • SAP SuccessFactors Platform HCM Suite

Reproducing the Issue

  1. Log in and navigate to the Latest Home Page.
  2. Observe that supplemental tasks are not stacked  even though the category is the same

Cause

  • By design, cards stack only when there are more cards in the Needs Attention section than can be displayed in the default view (more than 4 cards).
  • Stacking applies only within the same supplemental task category.

Resolution

  1. Verify how many cards appear in the Needs Attention section of the Latest Home Page for the impacted user.
  2. If there are 4 or fewer cards, note that stacking will not occur by design, all cards will display individually.
  3. If there are more than 4 cards, confirm that the cards belong to the same supplemental task category to allow stacking.
  4. If more than 4 cards are present and cards from the same category still do not stack, contact support for further review.

See Also

Keywords

latest home page, supplemental tasks, stacking, stack, needs attention, same category, system-generated tasks, home page cards, evaluations and feedback, cards not stacking, default view limit, display limit, category stacking, task cards, sap successfactors platform , KBA , LOD-SF-PLT-LHOM , Legacy Home Page , How To

Product

SAP SuccessFactors HCM Suite all versions