Symptom
When creating a Scheduled simple file output integration in Integration Center and selecting the ExternalLearners entity, an error is displayed:
[Error Code: 10] An error has occurred, please contact the system administrator. Code: 10, Status: Bad Request, Status Code: 400
Environment
- SAP SuccessFactors Learning
- SAP SuccessFactors HCM
- SAP SuccessFactors Integrations
Reproducing the Issue
- Access Integration Center >
- Select My Integrations >
- Click Create and select Scheduled simple file output integration >
- Search for the entity ExternalLearners >
- Check User ID and Username and click Select.
Cause
The external learning user feature is not enabled in this instance.
Resolution
- When the external learning user feature is not enabled in the instance, it is expected to receive an error when trying to use related entities like ExternalLearners.
- To validate if the external learning user feature is enabled, navigate to Provisioning > Company Settings and look for the "Enable External Learning User" setting.
See Also
Keywords
learning, lms, integration center, successfactors, integration, job, odata, api, entity, externallearners, external, learners, http 400, code 10, bad request, deprecated, enable external learning user, provisioning, error, An error has occurred, please contact the system administrator , KBA , LOD-SF-LMS-ODA , Web Services OData , Problem
SAP Knowledge Base Article - Public