SAP Knowledge Base Article - Preview

3808092 - Error 400006 when using accounts.resendDOIConfirmationEmail with Communication Topics

Symptom

  • "accounts.resendDOIConfirmationEmail" fails when attempting to resend Double Opt-In (DOI) confirmation for Communication Topics.
  • API response: errorCode 400006 with errorDetails "There are no subscriptions for the given email/token" or ""the given subscriptionId doesn't exists".
  • No functional equivalent endpoint is available for resending Communication Topics DOI reminders.


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Environment

  • SAP Customer Data Cloud
  • Communication Topics
  • REST API

Product

SAP Customer Data Cloud all versions

Keywords

accounts.resendDOIConfirmationEmail, 400006, there are no subscriptions for the given email/token, communication topics, one account model, double opt-in, DOI, resend DOI, communications, core REST API, accounts.setAccountInfo, consent, email DOI, pending DOI , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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