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SAP Knowledge Base Article - PreviewSymptom
When trying to manage IT Service Management documents or Charm documents in the CRM UI there are performance problems. For example, the UI hangs after selecting a value from a pop-up.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
solution manager, solman, charm, itsm, change and request management, it service management, hanging, spinner, performance, sm_crm, crm ui, hang, loading, hangs, ui, indefinitely, endlessly, times out , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI-UI , User Interface , Bug Filed
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