3808117 - Error "You are not eligible" during pension benefit enrollment import with multiple records

When importing pension benefit enrollments, the import returns the error: "You are not eligible." The scenario includes importing multiple enrollment records (active and inactive) in a single file.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

benefit enrollment import, global benefits, pension plan, You are not eligible, eligibility rule, rule trace, personnel area, multiple records, active and inactive, cache issue, import validation, incorrect eligibility, migration, enrollment import, 2H2026 fix , KBA , LOD-SF-EC-GBF , Global Benefits , Known Error