Symptom
Joule has been integrated with a supported SAP product. You notice a high activity error and Joule prompts fail to gather information.
Screenshot:
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Environment
- Joule AI copilot
- SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap)
- SAP Cloud Foundry (CF)
Product
Joule all versions ; SAP Business Technology Platform all versions
Keywords
joule, multiple chats, concurrent chats, chat limit, non-responsive, incorrect response, scenario run, chat sessions, throttling, capacity limit, resource increase, maintenance window, chat traces, message history, troubleshooting , KBA , CA-JOULE-CR , Conversational Runtime , CA-JOULE , Joule , Problem
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