SAP Knowledge Base Article - Preview

3808168 - Crystal report publication not visible and sync fails due to missing standard parameters — SAP Incentive Management

Symptom

  • A Crystal report cannot be published and does not appear in the Reports section in one environment while it runs successfully in others.
  • Issue affects all users; users can view other reports.
  • Access roles such as Administrator and Calculation Analyst are assigned.
  • Publication later failed with errors including: “47104 - Error: Publication {0} failed. Cause: {1} (1)”, “Failed to open the connection.”, and “40134 - Fatal error in ! Cause: {0}.”
  • Operations logs indicate “Period folder name must not be null or empty.”
  • A shortcut is visible in BusinessObjects personal folders, but no corresponding TAAS shortcut is created.


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Environment

  • SAP Incentive Management ;
  • SPM Titan Ref Architecture and Migration Incentive Mgmt

Product

SAP Incentive Management 2026

Keywords

crystal reports, publication failed, report not visible, reports section missing, synchronization, period folder name must not be null, taas shortcuts, businessobjects, 47104, 40134, failed to open the connection, mandatory parameters, period name, calendar name, processing unit name , KBA , CEC-SAL-COM-RNA-HYPS , Crystal Reports, Hyperscaler , Problem

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