3808327 - Password reset for admin user in SAP S/4HANA cloud system clients is not possible via support case

Symptom

• Admin user password is lost or unknown in a development system client (e.g., client 100, 110, .....).
• You cannot access specific system clients due to unknown credentials.
• You want to raise a support case requesting SAP Support to reset the password directly.

Environment

SAP S/4HANA

ECS administrated systems

Product

SAP S/4HANA all versions

Keywords

password reset, admin user, DS4_ADMIN, client access, SAP S/4HANA, development system, SAP, fallback mechanism, Service Request, SAP for Me, user management, client 100, lost password, system access, authorization , KBA , BC-SEC-USR , User Administration , Problem

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