SAP Knowledge Base Article - Preview

3808357 - Canvas (Online Report Designer) report fails with “Connection has been reset.” when run by user - SAP SuccessFactors People Analytics

Symptom

  • When running a Canvas (Online Report Designer) report, an error occurs and execution fails.
  • Error message: “Connection has been reset.”
  • The same report runs successfully when executed via an administrator account using proxy for the affected user.
  • A screenshot showing the error was provided.


Read more...

Environment

  • SAP SuccessFactors People Analytics
  • Online Report Designer

Product

SAP SuccessFactors People Analytics all versions

Keywords

Canvas, Online Report Designer, ORD, People Analytics, connection reset, ERR_CONNECTION_RESET, report fails, SSO, analytics subdomain, TCP RST, firewall, proxy, network issue, HAR, report error , KBA , LOD-SF-ANA-ORD , Online Report Designer , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.