Symptom
Unable to identify which Hire Template was applied to a specific Onboardee after the Provide Personal Data step has been completed.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Configure multiple Hire Templates and use a business rule to select a template for onboarding;
- Complete the Provide Personal Data step for the onboardee and/or complete the Onboarding process;
- Try to verify which Hire Template was applied for that onboardee;
- No post-completion indicator is available.
Cause
Expected behavior
Resolution
If this is an important requirement for the organization, it is recommend submitting an enhancement idea through the SAP Customer Influence Portal so it can be reviewed by the Product Management team.
See Also
KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Product - SAP for Me
Keywords
hire template, identify template used, which template applied, Provide Personal Data, Personal Data Collection, onboarding completion, business rule, rule-based template selection, onboardee, verify hire template, template trace, post-completion, SuccessFactors Onboarding, template identification, data collection , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
SAP Knowledge Base Article - Public