SAP Knowledge Base Article - Public

3808646 - It is not possible Identify which hire template was applied for an Onboardee after Provide Personal Data or Onboarding completion - Onboarding

Symptom

Unable to identify which Hire Template was applied to a specific Onboardee after the Provide Personal Data step has been completed.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Configure multiple Hire Templates and use a business rule to select a template for onboarding;
  2. Complete the Provide Personal Data step for the onboardee and/or complete the Onboarding process;
  3. Try to verify which Hire Template was applied for that onboardee;
  4. No post-completion indicator is available.

Cause

Expected behavior

Resolution

If this is an important requirement for the organization, it is recommend submitting an enhancement idea through the SAP Customer Influence Portal so it can be reviewed by the Product Management team. 

See Also

KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Product - SAP for Me 

Keywords

hire template, identify template used, which template applied, Provide Personal Data, Personal Data Collection, onboarding completion, business rule, rule-based template selection, onboardee, verify hire template, template trace, post-completion, SuccessFactors Onboarding, template identification, data collection , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions