SAP Knowledge Base Article - Preview

3808681 - Create or Update Benefit Enrollments for Employee Master Data Changes recurring job stuck, queued, and failing in Scheduled Job Manager

Symptom

The recurring scheduled job "Create or Update Benefit Enrollments for Employee Master Data Changes" shows multiple concurrent executions of the same request and jobs appear stuck/queued with recovery/reprocessing.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

recurring job, scheduled job manager, benefit enrollments, employee master data changes, auto-enrollment job, insurance, stuck, queued, in progress, failed, reprocessed, recurring information for benefit integration, RIBI, missing benefitEnrollment.id, orphan enrollment, does not have, missing, empty, no value, benfit, GBF,  , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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